📅 Use Cases 🤖 Bots & Forms ⚡ Automations 📢 Campaigns 📣 WA Ads 🏆 Why BrizaAi 💰 Pricing
WhatsApp Marketing for Healthcare

WhatsApp marketing & automation
for your Healthcare Growth Engine

From appointment booking bots to automated prescription reminders — BrizaAi helps hospitals, clinics, and healthcare providers engage patients, capture leads, and automate 80% of routine conversations on WhatsApp.

Start Free — We Build Your Bot See Healthcare Use Cases
98%
WhatsApp open rate
5x
more leads via WA ads
80%
queries automated
Ortho Clinic WhatsApp Bot Part 1
Ortho Clinic WhatsApp Bot Part 2
✅
Lead Captured
Ortho Clinic Bot · 12 PM–3 PM slot
2B+
WhatsApp users in India & globally
3x
higher appointment show-up rates with WA reminders
60%
reduction in call center load with WA bots
40%
lower cost per lead from Click-to-WhatsApp ads
🏥 Healthcare Use Cases

WhatsApp marketing for healthcare — every use case covered

Hospitals, clinics, diagnostic labs, physiotherapy centers, and wellness brands use BrizaAi's official WhatsApp Business API platform to automate patient engagement, run WhatsApp campaigns, and grow their business.

📅
Appointment Booking Bot
Let patients book appointments directly in WhatsApp — no calls, no waiting. The bot collects city, specialization, preferred slot, and confirms automatically. Sends calendar links and email confirmations too.
Bot + Form
🔔
Appointment Reminders & Confirmations
Auto-send appointment confirmation messages as soon as a booking is made. Send reminders 24 hours and 2 hours before — reducing no-shows by up to 60%. Trigger from your HMS/CRM via our API.
Utility Automation
💊
Prescription & Report Delivery
Send digital prescriptions, lab reports, and discharge summaries directly on WhatsApp as PDF documents. Patients get their reports instantly without visiting the clinic.
Utility Message
⭐
Patient Feedback & Reviews
Automatically trigger a feedback bot or WhatsApp form after each appointment. Collect star ratings, written feedback, and NPS scores. Capture Google Review requests for satisfied patients.
Bot + Form
🎯
Lead Capture from Click-to-WA Ads
Run Facebook and Instagram Click-to-WhatsApp ads targeting patients. The bot automatically welcomes, qualifies, and books a consultation — without any manual sales team involvement.
Ads + Bot
💬
24/7 Patient Query Bot
Answer FAQs, share doctor availability, provide pricing, and explain treatment procedures — automatically, around the clock. Route complex queries to a live agent when needed.
AI Chatbot
💰
Payment Collection on WhatsApp
Share payment links directly in WhatsApp chats for consultations, lab tests, or treatment packages. Accept UPI, cards, or net banking — without the patient leaving the app.
Payment
📋
Pre-Appointment Patient Forms
Send WhatsApp forms to collect patient history, symptoms, allergies, and insurance details before the appointment. Doctors get all info in advance — no manual paperwork at the clinic.
WhatsApp Forms
📣
Health Campaigns & Awareness Broadcasts
Broadcast seasonal health tips, vaccination camps, health check-up packages, and wellness offers to your patient list. Segment by age, condition, or geography for higher conversions.
Marketing Broadcast
🤖 WhatsApp Automation for Healthcare

WhatsApp AI chatbot & automation built for your clinic — free

Don't have a tech team? No problem. BrizaAi builds your WhatsApp AI chatbot and automation flows for you at no extra cost — on the official WhatsApp Business API. Here are the automations already live for healthcare providers.

Lead Gen Bot
Pain Clinic Lead Qualifier
Asks city, pain area, duration — then routes to a counsellor slot booking. Captures warm leads automatically from ads.
Appointment Bot
Doctor Appointment Booker
Shows available doctors by speciality and slot. Confirms booking, sends Google Calendar invite & reminder.
FAQ Bot
Patient Support Bot
Answers FAQs about treatments, costs, insurance, and visiting hours. Escalates to a live agent when needed.
Feedback Bot
Post-Visit Review Bot
Triggered after each visit. Collects 5-star rating, written review, and prompts happy patients to leave a Google review.

💡 We build these bots for you — for free

Tell us your requirements and our team will set up your WhatsApp bot exactly the way you need it — complete with custom questions, branded messages, and your specific workflows.

Live Bot Preview — Pain Clinic Lead Bot

Ortho Clinic Pain Clinic
WhatsApp Business
Bot Active
Hi there! Welcome to Ortho Clinic — India's most advanced pain management clinics. To connect you with the right specialist, I just need a few quick details!
12:13 am
Could you tell me which city you're from?
☰ Select City
12:13 am
Lucknow
12:13 am ✓✓
Where are you experiencing discomfort?
☰ Select Area
12:13 am
Knee
12:13 am ✓✓
Thank you! Our pain counsellors specialize in helping people like you. When would be a convenient time to connect?
☰ Select Time
12:14 am

Based on actual BrizaAi bot deployment for a healthcare client

📋 WhatsApp Forms

Collect patient data natively in WhatsApp

Native WhatsApp Forms give your patients a seamless experience without leaving WhatsApp. No external links, no friction — just clean data collection.

📋 Pre-Appointment Patient History Form
1
Basic DetailsName, age, gender, contact number
2
Chief ComplaintPrimary symptoms and since when
3
Medical HistoryAllergies, existing conditions, medications
4
Insurance DetailsPolicy number, provider name
5
ConfirmationAuto-confirmed & stored in your CRM
⭐ Post-Visit Satisfaction Survey
1
Overall Rating1-5 star experience rating
2
Doctor ExperienceCommunication and care quality
3
Facility FeedbackCleanliness, wait time, staff behaviour
4
CommentsOpen-ended feedback
✕ Post-Surgery Feedback ⋮
How would you rate your recovery experience?
Select all that apply
Pain well managed
✓
Staff was attentive
✓
Discharge instructions clear
Follow-up scheduled
✓
Medication explained
Would recommend clinic
Confirm
B
Managed by BrizaAi. Learn more
✕ Post-Surgery Feedback ⋮
We'd love to hear how your recovery is going. Your feedback helps us improve!
Patient Name
Meera Iyer
Overall Rating (1–5)
⭐⭐⭐⭐⭐  Excellent
Any additional comments?
The team was very caring...
I agree to share this feedback. Read more
Keep me informed about post-care tips
Continue
B
Managed by BrizaAi. Learn more
⚡ WhatsApp Automation & Trigger-Based Workflows

WhatsApp automation for healthcare communication

Connect BrizaAi's WhatsApp Business API to your HMS, CRM, or booking platform. Send automatic WhatsApp messages and promotions triggered by real-time events — no manual effort.

📅
Appointment Confirmation
Auto-trigger a personalized confirmation message the moment a booking is created — with doctor name, date, time, and "View Details" CTA button.
⏰
Pre-Appointment Reminder
Send reminder messages 24 hours and 1 hour before the appointment. Include directions, parking info, and what to bring. Reduces no-shows dramatically.
🧪
Lab Report Ready Alert
Trigger a WhatsApp notification when lab results are ready. Share the PDF report directly in the chat — patients don't need to visit or call.
💊
Medication & Follow-up Reminders
Schedule follow-up reminder messages post-discharge. Remind patients to take medications, attend physiotherapy, or schedule their next check-up.
💳
Payment Request & Confirmation
Auto-send payment links for consultations or advance bookings. Confirm payment receipt instantly with amount and invoice — all on WhatsApp.
🎗️
Patient Re-engagement Campaign
Identify patients who haven't visited in 6-12 months and auto-trigger a personalized health check-up reminder. Bring lapsed patients back effortlessly.
📢 WhatsApp Marketing Campaigns

WhatsApp broadcast campaigns — reach thousands of patients with one click

Send health awareness messages, seasonal offers, health check-up packages, and event invitations to your entire patient list — or a targeted segment of it.

  • Segment patients by age, condition, or last visit date
  • Schedule campaigns for World Diabetes Day, seasonal check-up drives
  • Auto-retry failed message deliveries for 90%+ reach
  • Rich messages: images, PDFs, videos, CTA buttons, carousels
  • Track delivery, read, and reply rates per campaign
  • No markup on Meta messaging prices — lowest in market
Campaigns Dashboard
9 campaigns · All Types
+ New Campaign
CampaignTypeTotalDeliveredReadStatus
Health Camp 2026BROADCAST1,2401,189·96%1,048·85%Done
Diabetic Check-upSCHEDULED560Pending—Running
Post-Op ReminderBROADCAST8888·100%79·90%Done
Bot Leads Dashboard
6 leads captured today
ContactBot UsedSessionsStatus
Ramesh Kumar
+91 97165 90534
Pain Clinic Ad Bot
#3
Captured
Priya Singh
+91 88000 66888
Appointment Bot
#1
Confirmed
Ajay Mehta
+91 96679 91647
Pain Clinic Ad Bot
#2
Captured
📣 Click-to-WhatsApp Ads

Click-to-WhatsApp ads — get 5x more leads from your healthcare advertising

Run Click-to-WhatsApp ads on Facebook and Instagram. When a potential patient clicks your ad, they land directly in a WhatsApp chat with your bot — which qualifies them instantly without any human involvement.

  • Bot automatically qualifies leads from your ads — 24/7
  • Collect city, complaint, preferred time — all in the bot
  • Up to 40% lower cost per lead vs landing page ads
  • Use separate WhatsApp numbers for ads, campaigns, and support
  • All captured leads visible in your Bot Leads dashboard
  • Live agents can take over any conversation at any time
🏆 Success Stories

Healthcare providers growing with BrizaAi

See how real healthcare businesses have transformed their patient communication and lead generation with WhatsApp.

Pain Management Chain
Ortho Clinic Pain Clinics
3x more qualified leads
68% reduction in manual calls
Deployed lead gen bot on Click-to-WhatsApp ads across 8 cities
Bot collected city, pain area, duration, and preferred time — fully automated
Bot leads dashboard gave team real-time visibility into all incoming leads
Counsellors only stepped in post-qualification — saving 5+ hours per day
Multi-Specialty Hospital
City General Hospital
58% reduction in no-shows
4.6★ patient satisfaction
Integrated BrizaAi API with HMS to auto-trigger appointment reminders
Lab report delivery over WhatsApp replaced physical counter queues
Post-visit feedback bot captured 80% more reviews than email surveys
Happy patients prompted to leave Google reviews — ratings improved 3.8 → 4.6
Diagnostic Lab Chain
QuickTest Diagnostics
90% report delivery rate
2x repeat bookings
Auto-sent test booking confirmations and home collection times via WhatsApp
Reports delivered as WhatsApp PDFs — patients no longer needed to visit or call
Monthly health package offers broadcast to segmented patient list drove 2x repeat bookings
WhatsApp form used to collect patient details pre-collection — faster lab processing
🏆 Why BrizaAi

The only WhatsApp Business API platform that gives you everything — free

Other WhatsApp marketing platforms charge per feature, per bot, per agent, and markup your messaging costs. BrizaAi gives you AI chatbots, WhatsApp automation, multi-agent inbox, and zero-markup campaigns on one flat price.

₹0
Extra for Bot Building
We build your WhatsApp chatbot for you at no extra cost. Just tell us your requirements and we'll build it exactly to your specifications.
0%
Markup on Messaging
Zero markup on WhatsApp messaging prices. With BrizaAi, you pay exactly what Meta charges — not a rupee more. No hidden costs, no surprises.
∞
Agents Included
Add as many doctors, nurses, counsellors, and support staff as you need. We don't charge per agent — your entire team manages patient chats.
3+
Phone Numbers in One Account
Use one number for appointment bots, one for marketing campaigns, one for Click-to-WA ads — all in a single BrizaAi dashboard at no extra cost.
🤖
AI Chatbot Included
We'll build you an AI WhatsApp chatbot that answers patient queries naturally, books appointments, and schedules Google Meet links automatically.
🎯
We Set It Up for You
Our team sets up the entire platform — WhatsApp API onboarding, templates, bots, campaigns. Healthcare providers focus on patients, not software.
⚡ Platform Benefits

Everything in one powerful platform

All the tools a healthcare practice needs to communicate, engage, and grow on WhatsApp.

📊
Reports & Analytics
Delivery rates, read rates, bot conversions, campaign performance — all in your dashboard
🔗
CRM Integrations
Sync with your existing CRM. Pipeline stages, contact attributes, tags — all configurable
📱
Rich Media Messages
Images, videos, PDFs, carousel cards, CTA buttons — all content formats supported
🔌
Powerful APIs
Connect your HMS or booking system. Auto-trigger messages on any event in your system
💬
Live Chat Inbox
Manage all patient conversations across numbers. Assign to agents, add notes, monitor in real-time

Ready to transform your patient communication?

Join healthcare providers using BrizaAi to automate appointments, capture leads from ads, and keep patients engaged — all on WhatsApp.

Get Started — We Set It Up for You Talk to Our Team

No tech team needed · We build your bot · Zero markup pricing · Setup support included