BrizaAI — A Product of RETAINGROW TECHNOLOGIES LLP
RETAINGROW TECHNOLOGIES LLP ("BrizaAI", "Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you use:
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
BrizaAI operates on and integrates with Meta's WhatsApp Business Platform.
Your use of BrizaAI is also subject to:
Information processed through WhatsApp Business Platform may also be processed by Meta in accordance with Meta's own policies.
BrizaAI does not control Meta's data practices.
For details regarding Meta's privacy practices, please review Meta's Privacy Policy and WhatsApp's Privacy Policy.
We may collect:
When using Google Sign-In or other authentication providers:
When contacting support:
When you connect a WhatsApp Business Account, we may collect:
Our customers may upload or synchronize customer information into BrizaAI, including:
Such information is uploaded and controlled by our customers.
BrizaAI does not independently collect customer contact information from end users.
We automatically collect:
Depending upon the Services used, we may process:
This information is processed solely for providing and improving the Services.
We may use information to:
Our customers are solely responsible for:
Customers must only upload and communicate with individuals who have provided appropriate consent.
BrizaAI is not responsible for verifying customer consent records.
We do not sell personal information.
We may share information with:
To provide WhatsApp Business Platform services, information may be processed through Meta and WhatsApp infrastructure.
We may use trusted service providers for:
We may disclose information when required by:
Information may be transferred as part of:
For customer contact data processed through BrizaAI:
Customers determine:
BrizaAI processes such information solely on customer instructions and to provide the Services.
We retain information only as long as necessary for:
Retention periods may vary depending upon the nature of the information and legal requirements.
We implement commercially reasonable measures to protect information, including:
However, no transmission method or storage system can be guaranteed to be 100% secure.
Information may be stored or processed in countries other than your own.
By using our Services, you consent to such transfers where legally permitted.
Where required, we implement appropriate safeguards.
Subject to applicable laws, you may have rights to:
Requests may be subject to verification and legal limitations.
You may request deletion of your account and associated information by emailing:
Please include:
We will process eligible requests within a reasonable period.
If you have communicated with a business using WhatsApp and wish to request deletion of your data:
We may coordinate with the relevant business where necessary.
We may use:
These technologies help us:
You may control cookies through browser settings.
Our Services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children.
If we become aware of such collection, we may delete the information.
Our Services may contain links or integrations with third-party services including:
We are not responsible for third-party privacy practices.
Users should review the privacy policies of such providers independently.
Customers acknowledge that:
BrizaAI shall not be liable for any suspension, restriction, limitation, or termination imposed by Meta or WhatsApp arising from customer actions or policy violations.
Customers acknowledge that BrizaAI acts solely as a technology platform and messaging service provider. BrizaAI does not independently initiate messages, collect end-user consent, determine message recipients, or control customer communications. Customers remain solely responsible for obtaining and maintaining valid opt-ins, complying with Meta and WhatsApp policies, and complying with all applicable privacy, anti-spam, consumer protection, and communication laws. Any enforcement action taken by Meta, WhatsApp, regulators, or third parties arising from customer activities shall remain the sole responsibility of the customer.
We may update this Privacy Policy periodically.
Changes will be reflected by updating the "Last Updated" date.
Continued use of the Services constitutes acceptance of the updated Privacy Policy.
RETAINGROW TECHNOLOGIES LLP
Email: abhishek@brizaai.com
Phone: 9667991647
For:
Please contact: abhishek@brizaai.com
By using BrizaAI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.