✈️ Use Cases 🤖 Bots & Forms ⚡ Automations 📢 Campaigns 🏆 Why BrizaAi 💰 Pricing
WhatsApp for Travel & Hospitality

WhatsApp marketing & automation
that turns every inquiry into a confirmed booking

Hotels, tour operators, travel agencies, and resorts use BrizaAi to automate bookings, send itinerary updates, and delight guests — all on WhatsApp.

See It in Action Explore Use Cases
3x
higher booking conversion via WhatsApp
70%
open rate on WhatsApp vs 20% email
60%
reduction in call center load with bots
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Welcome 👋
Hello and welcome to CheckIn!

Your gateway to a curated collection of premium hotels — handpicked for a luxurious stay.

Type 0 for main menu.
12:56 pm
↩ Book a Stay
↩ Raise Service Query
Book a Stay
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City of Stay
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Hyderabad
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Select Hotel
Great! Here are our premium hotels in Hyderabad.

Please select your preferred property.
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≡ Select Hotel
The Golkonda Resort
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Booking Details
Please fill in your stay details to complete the booking.
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📋 Fill Booking Form
2B+
WhatsApp users worldwide
98%
WhatsApp message open rate
45%
lower cost per lead vs paid search
5x
more replies than SMS or email
✈️ Travel Use Cases

WhatsApp marketing for travel — every use case covered

Hotels, tour operators, travel agencies, and OTAs use BrizaAi's official WhatsApp Business API platform to automate guest communication, run WhatsApp marketing campaigns, and boost direct bookings.

🏨
Hotel Booking via WhatsApp
Let guests browse room types, check availability, select their city and property, and confirm a booking — all inside WhatsApp without visiting a website.
Hotels & Resorts
🗺️
Tour Package Inquiries & Sales
Share curated tour packages, collect travel dates, group size, and preferences via bot, then auto-route leads to your sales team with full context.
Tour Operators
✈️
Flight & Itinerary Updates
Send real-time booking confirmations, gate changes, hotel check-in reminders, and day-wise itinerary updates directly to travellers on WhatsApp.
Travel Agencies & OTAs
⭐
Guest Experience & Review Collection
Automatically ask guests for reviews after check-out. Collect ratings inside WhatsApp, route unhappy guests to support, and push happy guests to Google Reviews.
Hotels, Homestays
💬
In-Stay Service Requests
Guests can raise service queries (housekeeping, room service, concierge) via WhatsApp. Route requests to the right department and confirm resolution.
Hotels & Resorts
🎯
Lead Capture from Travel Ads
Run Click-to-WhatsApp ads on Instagram and Facebook. Automatically qualify leads with a bot, collect travel preferences, and hand off to sales — 24/7.
All Travel Businesses
🤖 WhatsApp Automation for Travel

WhatsApp AI chatbot & automation built for your business — free

No tech team needed. BrizaAi builds your WhatsApp AI chatbot and automation flows for you — free on every plan, on the official WhatsApp Business API. Here are the automations already live for travel businesses.

🏨 Hotel Booking Bot
Direct Booking Flow
Guests select their city, browse your properties, pick room type, enter check-in/check-out dates, and confirm — all inside WhatsApp. Mirrors the exact flow in the images above. No website visit needed.
🗺️ Tour Inquiry Bot
Package Discovery & Lead Capture
Travellers browse destinations, select package type (honeymoon, family, adventure), share group size and budget, and get a tailored quote — while your team gets a fully qualified lead.
⭐ Review Bot
Post-Stay Review Collection
Triggers automatically 2 hours after check-out. Collects star rating inside WhatsApp. Routes 4–5 star guests to Google Reviews, flags unhappy guests for the manager.
🛎️ In-Stay Service Bot
Guest Request Handler
Guests raise housekeeping, room service, or concierge requests by typing a keyword. The bot categorises the request and routes it to the right department with a confirmation message.
🎯 Lead Qualifier Bot
Ad-to-WhatsApp Qualification
Captures leads from Click-to-WhatsApp ads instantly. Asks destination, travel dates, budget, and group type. Assigns a lead score and routes hot leads directly to your sales agent.
📋 GMB Bot
Google My Business Lead Capture
Travellers who find your hotel or agency on Google Maps click straight to WhatsApp. The bot captures name, contact, travel intent, and saves them to your customer list automatically.
📋 WhatsApp Form Flows

Collect traveller data natively in WhatsApp

No external links. No drop-offs. BrizaAi's native WhatsApp forms let guests complete multi-step flows without ever leaving the chat.

  • ✓Booking preference forms — dates, room type, special requests
  • ✓Guest check-in forms — collect ID, arrival time, preferences before arrival
  • ✓Travel group details — number of adults, children, ages
  • ✓Tour customisation — destination, activities, dietary needs
  • ✓Feedback and review forms — post-stay experience rating
  • ✓Agent inquiry forms — capture full requirements for complex itineraries
✕ Book Your Stay ⋮
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Deluxe Room
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Suite
Sea View Room
Pool Access
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Airport Transfer
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✕ Book Your Stay ⋮
Complete your hotel booking. We'll confirm within minutes!
Full Name
Rahul Sharma
Check-in Date
15 June 2025
Number of Guests
2 Adults, 1 Child
I agree to the booking terms. Read more
Keep me updated on deals and special offers
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⚡ WhatsApp Automation & Trigger-Based Workflows

WhatsApp automation for travel communication

Connect BrizaAi's WhatsApp Business API to your PMS, booking engine, or CRM. Every real-world event triggers a perfectly timed WhatsApp message or promotion to your guest — automatically.

✅
Booking Confirmation
As soon as a booking is made (on your site, OTA, or bot), send an instant WhatsApp confirmation with booking ID, hotel name, dates, and room details.
⏰
Pre-Arrival Reminder
Trigger a reminder 24 hours and 2 hours before check-in. Include Google Maps directions, check-in time, and a link to the pre-check-in WhatsApp form.
🔑
Check-In Welcome Message
Trigger a warm welcome message when the guest checks in. Share the in-stay service bot link, WiFi details, and restaurant timings.
⭐
Post-Stay Review Request
2 hours after check-out, automatically send a review request via WhatsApp. Collect the rating inside the chat, then route positive reviews to Google.
💸
Abandoned Booking Recovery
If a user starts a booking flow and drops off, trigger a follow-up message within 30 minutes with a special offer or a direct link to complete the booking.
🔄
Re-Engagement for Repeat Stays
90 days after a guest's last stay, trigger a personalised re-engagement message with a loyalty offer — keeping your property top-of-mind for their next trip.
📢 WhatsApp Marketing Campaigns

WhatsApp broadcast campaigns — reach thousands of travellers with one click

Send WhatsApp promotions, seasonal deals, early-bird packages, and flash sales to your entire customer list — segmented, personalised, and delivered at scale via the WhatsApp Business API.

  • ✓Long weekend & holiday deal campaigns
  • ✓Monsoon, summer, and winter season promotions
  • ✓Upsell room upgrades to upcoming guests
  • ✓Last-minute availability offers
  • ✓Loyalty rewards and referral campaigns
  • ✓Anniversary & honeymoon package promotions
  • ✓Smart Audience Segregation — target by city, travel type, past stay
  • ✓Schedule campaigns in advance for peak seasons
🏖️ Summer Deal Campaign
Sent to 2,400 past guests
Live
☀️ Summer Escapes — Up to 30% Off

Hey Priya 👋 Planning a summer getaway? We've got premium rooms waiting for you in Goa, Coorg & Ooty.

🗓 Valid for stays: 1 May – 30 Jun
Use code SUMMER30
🏨 Book Now →
98%
Delivered
74%
Opened
22%
Clicked
📊 WhatsApp Marketing & Advertising Results

Why WhatsApp marketing is the most powerful channel for travel

Travellers live on WhatsApp. Meeting them there drives dramatically better results than email, SMS, or phone calls alone.

98%
Average open rate for WhatsApp messages vs 20% for email
3x
Higher booking conversion when travellers inquire via WhatsApp
60%
Reduction in front-desk and call center load with WhatsApp bots
45%
Lower cost per lead from Click-to-WhatsApp ads vs Google Search
🔄
Customer Retention on WhatsApp
Your customer list on WhatsApp is a direct line to repeat business. Send personalised offers, anniversary messages, and loyalty rewards — keeping your brand top-of-mind between trips. Retained customers spend 67% more than new ones.
🚀
New Customer Acquisition
Click-to-WhatsApp ads on Instagram and Facebook put your hotel or package in front of travellers who are actively planning. The bot qualifies them instantly, so your sales team only talks to hot leads — cutting cost-per-acquisition dramatically.
📋
Building Your Customer List
Every guest who contacts you on WhatsApp is added to your list. Over time, you build a direct, zero-cost marketing channel. A list of 5,000 past guests is worth more than any paid ad — because they already trust you.
🏆 Why BrizaAi

The only WhatsApp Business API platform built for travel businesses

Other WhatsApp marketing platforms charge per agent, per bot, and mark up your messaging rates. BrizaAi gives you AI chatbots, WhatsApp automation, Click-to-WhatsApp ads, and zero-markup campaigns — all in one flat price.

🤖
We build your bot — free
Tell us your hotel or agency's flow and we'll build a fully custom WhatsApp bot for you. No DIY builder. No per-bot fees. Included on every plan.
💰
Zero markup on messaging
You pay exactly what Meta charges for messages — not a rupee more. Competitors mark up Meta's rates by 10–25%. At campaign scale, this saves you thousands per month.
👥
Flat agent pricing
Get up to 5 agents on the Business plan — your front-desk team, sales agents, and manager can all use BrizaAi from one flat monthly price. No per-seat fees.
🔁
90% campaign delivery rate
BrizaAi automatically retries failed message deliveries. So your seasonal deals and booking confirmations actually reach your guests — not just 60% of them.
📱
Multiple WhatsApp numbers
Run a dedicated number for ad campaigns, another for booking confirmations, and another for guest support — all from one BrizaAi account. No extra cost on Business plan.
⚡
We set everything up for you
From WhatsApp Business API approval to bot setup, campaign templates, and team onboarding — our team handles everything so you can go live in days, not months.

Ready to fill more rooms and close more bookings?

Join travel businesses using BrizaAi to automate guest communication, capture leads from ads, and drive repeat bookings — all on WhatsApp.

Get Started — We Set It Up for You Talk to Our Team

No tech team needed · We build your bot · Zero markup pricing · Setup included